Office Hours
Research Areas
Biography
I am a professor in the Department of Communication at the University of Illinois at Urbana-Champaign. In 2018, I founded the Automation Policy and Research Organizing Network (APRON), which aims to build a community of scholars, practitioners, and policymakers and advance communication research focused on the future of data-intensive, automated work, and I direct the APRON Lab.
My research begins with the assumption that institutional structures such as regulations, laws, and cultural norms create opportunities, constraints, resources, and contradictions that we exploit and suffer to solve problems. I try to shed light on practitioners’ strategic efforts to navigate those structures. I study their communication design: the choices actors make about messages, communication tools, formats, and systems of interaction to do so. I also study the institutional moorings of communication and organizing, or put another way, I view organizational communication as macromorphic. Across my scholarship, I have found that (a) institutional constraints can be overcome and reconstructed by local actors’ macromorphic communicative and organizational efforts, (b) these efforts are captured in and enacted through their choices about communication, (c) these choices vary in rhetorical and strategic sophistication, and (d) success depends on the creativity with which they can recast communicative situations, negotiate competing ideals for practice, and navigate contradictory frameworks for action.
Highlighted Publications
Barbour, J. B., Jensen, J. T., Call, S. R., & Sharma, N. (Accepted/In press). Substance, discourse, and practice: a review of communication research on automation. Annals of the International Communication Association, 47(3), 261-291. https://doi.org/10.1080/23808985.2023.2183232
Jensen, J. T., Rolison, S. L., & Barbour, J. B. (2022). Temporal Dominance: Controlling Activity Cycles When Time Is Scarce, Sudden, and Squeezed. Management Communication Quarterly, 36(1), 30-61. https://doi.org/10.1177/08933189211023471
Treem, J. W., Barley, W. C., Weber, M. S., & Barbour, J. B. (2023). Signaling and meaning in organizational analytics: coping with Goodhart’s Law in an era of digitization and datafication. Journal of Computer-Mediated Communication, 28(4), Article zmad023. https://doi.org/10.1093/jcmc/zmad023
Graham, S. S., Sharma, N., Karnes, M. S., Majdik, Z. P., Barbour, J. B., & Rousseau, J. F. (2023). A Content Analysis of Self-Reported Financial Relationships in Biomedical Research. AJOB Empirical Bioethics, 14(2), 91-98. https://doi.org/10.1080/23294515.2022.2160509
Trefz, B. A., Bierling, D. H., Christjoy, A., & Barbour, J. B. (2022). Building Risk Communication Infrastructure by Bolstering Emergency Managers’ Formal and Informal Communication Networks. In H. D. O'Hair, & M. J. O'Hair (Eds.), Communication and Catastrophic Events: Strategic Risk and Crisis Management (pp. 103-119). Wiley. https://doi.org/10.1002/9781119751847.ch7
Recent Publications
Call, S. R., Jensen, J. T., & Barbour, J. B. (2024). Quantifying the self with others. Big Data and Society, 11(2). https://doi.org/10.1177/20539517241247831
Carlson, E. J., Bean, H., Ratcliff, C., Pokharel, M., & Barbour, J. (2024). Do 360-character Wireless Emergency Alert messages work better than 90-character messages? Testing the risk communication consensus. Journal of Contingencies and Crisis Management, 32(2), Article e12587. https://doi.org/10.1111/1468-5973.12587
Fu, J. S., & Barbour, J. B. (2024). Contextualizing communication for digital innovation and the future of work. Journal of Communication, 74(1), 36-47. Article jqad031. https://doi.org/10.1093/joc/jqad031
Graham, S. S., Harrison, K. R., Edward, J. C. S., Majdik, Z. P., Barbour, J. B., & Rousseau, J. F. (Accepted/In press). Beyond bias: Aggregate approaches to conflicts of interest research and policy in biomedical research. World Medical and Health Policy. https://doi.org/10.1002/wmh3.608
Jensen, J. T., Call, S. R., & Barbour, J. B. (Accepted/In press). Hostile knowledge performances. Communication Monographs. https://doi.org/10.1080/03637751.2024.2314045