Contact Information
Research Areas
Biography
Lisa Guntzviller is an associate professor in the Department of Communication at the University of Illinois, Urbana-Champaign. Dr. Guntzviller has broad interests in interpersonal, family, and health communication, mainly with underserved populations (e.g., low-income, minority). Her research examines interpersonal communication situations in which identities are challenged and contested. Identity dilemmas arise when people need to accomplish a communication task and must fill a communication role that challenges a partner’s identity. For example, her research has included language brokering (when bilingual children translate and culturally mediate for a monolingual parent) and advice giving in close relationships. The tasks of language brokering and giving advice present inherent identity dilemmas; language brokering requires the child to speak for a parent while also respecting the parent’s authority, while giving advice suggests the other person has a problem and is not capable of handling it independently. Her research focuses on parent-child relationships, Spanish-speaking families, and discussions of health issues. Additionally, she has also published on patient-provider communication when the patient has communication difficulties (e.g., low English proficiency, low health literacy). Her research has often utilizes dyadic data and employs a multiple goals framework. Dr. Guntzviller is currently working on the ESSAMA research study, involving Latina mother and adolescent support, stress, and sleep: https://publish.illinois.edu/essamaresearch
Research Interests
Interpersonal Communication
Health Communication
Social Support
Education
B.A., 2007, Communication & Mathematics, Aquinas College
M.A., 2009, Communication, Purdue University
Ph.D., 2013, Communication, Purdue University
External Links
Honors & Awards
2021 Dean's Award for Excellence in Undergraduate Teaching. College of Liberal Arts and Sciences, University of Illinois.
2019 Journal of Family Communication Article of the Year Award. Guntzviller, L. M., & Wang, N. (2019). Mother-adolescent communication in low-income, Latino families during language brokering: Examining the theory of resilience and relational load. Journal of Family Communication, 19(3), 228–242. https://doi.org/10.1080/15267431.2019.1628764
2019 Distinguished Promotion Award, Vice Chancellor for Academic Affairs and Provost
Recent Publications
Tu, K. M., Li, X., Guntzviller, L. M., & Cai, T. (2024). Academic challenges during early adolescence: Mothers' advice and youth responses to advice. Journal of Applied Developmental Psychology, 92, Article 101648. https://doi.org/10.1016/j.appdev.2024.101648
Guntzviller, L. M., Pulido, M. D., Kelpinski, L. F., Makos, S., Rollins, D. D., Zenzola, N. V., & Babu, S. (2023). An extension of advice response theory over time. Human Communication Research, 49(4), 361-371. Article hqad017. https://doi.org/10.1093/hcr/hqad017
Liao, D., Kelpinski, L. F., & Guntzviller, L. M. (2023). Using Normative Rhetorical Theory to Identify Dilemmas and Responses in Internal Medicine Patient-Provider Communication. Health communication, 38(8), 1581-1590. https://doi.org/10.1080/10410236.2021.2021691
Guntzviller, L. M., Ratcliff, C. L., & Pusateri, K. B. (2021). Expanding Advice Response Theory by Incorporating Goal Inference: College Students’ Perceptions of Parental Exercise Advice. Communication Theory, 31(3), 336-359. https://doi.org/10.1093/ct/qtz021
Guntzviller, L. M., Pulido, M. D., Liao, D., & Butkowski, C. P. (2020). Advisor Interaction Goals and Verbal Messages: Merging a Multiple Goals Approach and the Integrated Model of Advice Giving. Journal of Language and Social Psychology, 39(3), 292-317. https://doi.org/10.1177/0261927X20912260